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We have seen a revenue increase with the introduction of Maestro, as we have increased our presence in the marketplace. Before, we weren't seamlessly connected to GDS systems. Anyone at a home computer can look at our live inventory and rates and get the same property information...
Press Releases
Maestro's Integrated Guest Experience Measurement (GEM) Delivers Guest Insights that Drive Profit, Inspirational Service and Guest Retention
March 20, 2013 - Guests today expect a consistently superior, personal level of service from any property where they stay.
NORTHWIND Announces 2013 Users' Conference - 'Unleash the Power of Maestro PMS' to Maximize Productivity, Online Revenue and Profitability
December 5, 2012 - NORTHWIND announced it will host its 2013 Maestro Users’ Conference September 16 – 19 in San Antonio, Texas.
Are Independent Hotel Operators Leading the Way in Driving Property Management System Evolution for Greater Flexibility, Increased Functionality and Service?
August 14, 2012 - Independent hotel operators are known for creative entrepreneurship, operating standards, and marketing practices. Their hotels are free-standing businesses without corporate mandates or support, and their success is based on making sound decisions, especially when selecting technology partners. Maestro empowers hundreds of high-touch independent operators and hotel groups to grow their business and stay ahead of the competition with innovative technology backed by the industry’s most reputable Diamond Plus service.
Top 2012 PMS Trends: NORTHWIND Showcases Guest Loyalty for Independents, Maestro Cloud and Mobile, Direct Web and Social Media Booking at HITEC
June 25, 2012 - Markham, ON – The Property Management System (PMS) trends topping the list in 2012 are Mobile optimization for management and guest-facing systems; Direct Web and Social Media Booking reservation software tools; hosted solution options for reduced IT investment; and Guest Loyalty systems to keep guests coming back.
Maestro Launches the New Face of Hotel Operations; Mobilizes Staff with Xpress iPad Check-In to Extend a Great Customer Experience
May 15, 2012 - Markham, ON – May 15, 2012 – NORTHWIND, provider of
Guest-Centric Maestro PMS Selected by 3 Multi-Property Groups and 6 Independent Operators for Peak Efficiency, Enhanced Guest Experience and Increased Direct Sales
January 23, 2012 - Markham, ON – NORTHWIND, provider of Maestro™ Enterprise Property Management System announced three multi-property hotel companies and six independent operators selected Maestro hotel software, reservation software, and other fully integrated modules for a total of 9 new installations. NORTHWIND- Maestro PMS is the preferred provider of solutions that increase revenue, streamline operations, and drive online reservations for independent hotels, resorts, and multi-property groups.
Independent Hoteliers Facing Mandated PMS Upgrades Seize Golden Opportunity to Improve Operations and Profitability
December 12, 2011 - Independent operators are taking advantage of vendor-mandated property management system upgrades to review alternative systems that offer more value for their investment. Rather than defaulting to a system upgrade, many independents are evaluating solutions that provide greater mobile versatility, loyalty functionality, and social media marketing capability.
Productivity and Profitability are 2012 Focus for Independents: Maestro PMS Tools and Services Meet Emerging Travel Trends for Operators and Hotel Groups
October 12, 2011 - Savvy Hoteliers are using their insights from 2011 to develop strategies for a successful 2012 by focusing on optimizing and building on their current initiatives to increase guest service, productivity, and boosting the bottom line.
Leading Independent Hoteliers and Industry Experts Network and Share Strategies for Success, Productivity, Guest Experience, and Future of Online Bookings
October 6, 2010 - Markham, ON – October 6, 2010 –
NORTHWIND – Maestro Enables Operators to Increase Revenue with Mobile Presence & Web 2.0 Capability
September 9, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts, and multi-property groups, announced it is supplying users of Maestro PMS’s ResWave online booking engine with a complete mobile microsite presence to increase revenue from smartphone users and to facilitate greater interaction and booking from Web 2.0 social media channels.
NORTHWIND-Maestro Earns Microsoft Certified Partner Status with Leading Edge Property Management System
August 5, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts, and multi-property groups, announced it has qualified as a Certified Partner in the Microsoft Partner Network.
Maestro’s All-in-One Solution, Diamond Plus Service Make it PMS of Choice for 16 Independent Hotels, Resorts and Conference Centers in 2Q-2010
July 14, 2010 - NORTHWIND, provider of Maestro Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts, and multi-property groups, announced 10 independent resorts and hotel companies with a total of 16 properties selected the Maestro Property Management System to increase revenue, boost staff productivity and guest service, and streamline operations. The 16 new Maestro users were added in 2nd Quarter of 2010.
Getting Social at HITEC: Maestro PMS Unveils ResWave Direct Website Bookings Using Social Media and Mobile
June 16, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts and multi-property groups, announced the launch of its new mobile-capable ResWave Booking Engine that enables guests to book reservations from virtually any mobile device and the Apple iPad. ResWave Booking Engine enhancements include reservation capability directly from social media sites like Facebook to increase revenue and lower reservation costs.
NORTHWIND Launches Maestro Self-Service Touch Screen Kiosk to Improve Guest Experience, Reduce Costs
May 12, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, today announced it implemented its Maestro Self Service Kiosk at the Harvard Faculty Club which uses the Maestro Front Office Suite. Slow check-in has traditionally been a major guest concern, and Maestro’s kiosk helps alleviates this by offering the best functionality in the industry and providing guests with a myriad of additional choices to improve their check-in/check-out process.
Two Leading Independent Multi-Property Companies with 11 Resorts Select Integrated Maestro Enterprise PMS Suite and Expand Guest Self-Serve Online
April 27, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced today its Maestro Multi-Property Enterprise system was selected to centralize operations, increase guest service, and boost staff productivity for 11 properties operated by two resort companies, Rodd Hotels and Resorts and YMCA of The Rockies.
NORTHWIND Partners With Shift4 To Provide Maestro Users Secure, Cost-Saving Payment Card Processing
April 14, 2010 - NORTHWIND™ and Shift4®, two dominant players in hospitality software and services, have joined forces to offer hoteliers unparalleled security and the ability to utilize any bank or processor that offers the best rates and service without required programming of the property management system (PMS).
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